How much did Caring Senior Service collect in software fees in 2023?
Caring_Senior_Service Franchise · 2025 FDDAnswer from 2025 FDD Document
We shall have the right to specify or require that certain brands, types, makes, and/or models of communications, computer systems, and hardware to be used by, between, or among Caring Senior Service Businesses, including without limitation: (a) back office systems, data, audio, video, and voice storage, retrieval, and transmission systems for use at Caring Senior Service Businesses, between or among Businesses, and between and among the Franchised Business and us and/or you; (b) physical, electronic, and other security systems; (c) printers and other peripheral devices; (d) archival back-up systems; and (e) internet access mode and speed (collectively, the "Computer System").
- 22.1.2 We shall have the right, but not the obligation, to develop or have developed for us, or to designate: (a) computer software programs and accounting system software that you must use in connection with the Computer System (collectively, the "Required Software"), which you shall install; (b) updates, supplements, modifications, or enhancements to the Required Software, which you shall install; (c) the tangible media upon which you shall record data; and (d) the database file structure of your Computer System.
- 22.1.3 You shall make such upgrades and other changes to the Computer System and Required Software as we request in writing (collectively, "Computer Upgrades").
- 22.1.4 You shall comply with all specifications issued by us with respect to the Computer System and the Required Software, and with respect to Computer Upgrades. You shall also afford us unimpeded access to your Computer System and Required Software as we may request, in the manner, form, and at the times requested by us.
Source: Item 23 — RECEIPTS (FDD pages 53–204)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, it is not possible to determine the exact amount Caring Senior Service collected in software fees during 2023. While the FDD discusses the requirements for franchisees to use specific software and computer systems, it does not provide a specific figure for software fee revenue.
The FDD mentions that Caring Senior Service has the right to specify required software for franchisees and that franchisees must comply with Caring Senior Service's specifications regarding computer systems and software. The franchisee is responsible for installing required software and any updates or modifications. However, the document does not state the amount Caring Senior Service collected in software fees.
A prospective franchisee should ask the franchisor directly about the software fees collected in 2023. This information would be helpful in understanding the franchisor's revenue streams and the costs associated with technology within the Caring Senior Service franchise system.