What is the Caring Senior Service franchisee's obligation regarding the location of non-approved services?

According to the 2025 Caring Senior Service Franchise Disclosure Document, franchisees are explicitly prohibited from selling any unapproved products or services at or from any place except the approved business premises. Furthermore, franchisees cannot sell, prepare, or deliver any product or service at any place other than the business or their clients' homes or places of residence. This restriction ensures that franchisees focus solely on the approved services and maintain the brand's consistency.

Caring Senior Service franchisees must offer for sale all the Approved Services and only the Approved Services. The Approved Services must be offered on a continuous basis at the Business at the time and in the manner required by Caring Senior Service. The FDD defines "Approved Services" as non-medical assistance to the elderly and to disabled or infirm adults at their homes or places of residence, and other related products and services.

These stipulations are designed to maintain quality control and brand uniformity across all Caring Senior Service franchise locations. By limiting the services offered and the locations from which they can be provided, Caring Senior Service aims to ensure that customers receive a consistent experience regardless of the franchise location. This also protects the brand's reputation and prevents franchisees from diluting the brand by offering unrelated or unapproved services.