What does the Caring Senior Service franchise system include?
Caring_Senior_Service Franchise · 2025 FDDAnswer from 2025 FDD Document
We are offering franchises for the operation of businesses operating under the "Caring Senior Service" name which will provide non-medical assistance to the elderly and to disabled or infirm adults at their homes or places of residence (the "Business" or "Franchised Business"). The franchise system includes programs for personnel management, sales promotion, advertising programs, franchisee training, business administration, business operations methods and other procedures and methods related to the operation of the business (the "System"). We have never offered franchises in any other line of business. Other than offering franchises under this Disclosure Document and owning Caring Senior Service® Businesses, we do not have any other business activities. We began selling franchises in February 2002. Our agents for service of process are listed in Exhibit A.
Our Parent, Predecessors and Affiliates
Our President and Founder, Jeff Salter, began his first non-medical assistance to the elderly business in 1991 in Odessa, Texas.
We have no corporate parent. Our general partner is Senior Health Services, Inc. ("General Partner"), which is headquartered at our address. Senior Health Services, Inc. has never offered franchises in this or any other line of business. We do not have any predecessors.
Our affiliate, Enkiscribe, LLC ("Enkiscribe"), is a Texas limited liability company formed on January 16, 2024, and shares our business address. Enkiscribe is a service provider which offers to franchisees and other third parties, the use of its proprietary AI enabled software used for call management and client communication services.
We have no affiliates that offer franchises in any line of business, nor do we have any other affiliates that provide products or services to System franchisees. While we do not own or operate any businesses of the type described in this Disclosure Document, our affiliates do. We began offering franchises of the type described in this disclosure document in September 2001.
The System
Our System includes distinctively designed businesses including technology, systems, processes; specific equipment, materials and supplies; methods, uniform standards, specifications and procedures for operations; procedures for management control; training and assistance;
Source: Item 1 — THE FRANCHISOR, AND ANY PARENTS, PREDECESSORS AND AFFILIATES (FDD pages 7–9)
What This Means (2025 FDD)
According to the 2025 Caring Senior Service Franchise Disclosure Document, the franchise system provides a structured framework for operating a business that offers non-medical assistance to the elderly and disabled adults in their homes. This system encompasses various elements designed to support franchisees in managing and growing their businesses.
The Caring Senior Service franchise system includes programs for personnel management, which likely involves guidelines and resources for hiring, training, and supervising employees. It also incorporates sales promotion and advertising programs to help franchisees attract and retain clients. Additionally, the system provides franchisee training to equip franchisees with the knowledge and skills necessary to operate the business effectively. Business administration and operations methods are also part of the system, offering standardized procedures and best practices for managing the day-to-day aspects of the business.
In addition to the above, the Caring Senior Service system includes distinctively designed businesses including technology, systems, processes; specific equipment, materials and supplies; methods, uniform standards, specifications and procedures for operations; procedures for management control; training and assistance; and marketing, advertising and promotional programs. The franchise system is identified by certain trade names, service marks, trademarks, logos, emblems and indicia of origin, including the mark "Caring Senior Service".
Prospective franchisees should understand that the Caring Senior Service system is designed to provide a comprehensive framework for operating their business. By adhering to the standards and procedures outlined in the Franchise Agreement and Operations Manual, franchisees can leverage the brand's reputation and established methods to build a successful business. However, it's important to recognize that the franchisor retains the right to change, improve, and further develop the system, which may require franchisees to adapt their practices over time.