Are the Franchise Fees and Development Fees for Caring Senior Service refundable?

According to Caring Senior Service's 2025 Franchise Disclosure Document, both the Franchise Fees and Development Fees are non-refundable. The Franchise Fee for the initial territory is $49,000, while the Development Fee ranges from $20,000 to $60,000 for one to three additional territories.

This non-refundable policy means that a prospective Caring Senior Service franchisee should be certain of their decision before signing the Franchise Agreement or Development Addendum, as these fees will not be returned under any circumstances. It is important to conduct thorough due diligence, carefully review the FDD, and seek professional advice before committing to the franchise.

The FDD specifies that the Franchise Fee covers the initial requirement of computer software and the initial supply of certain forms and materials, including business cards, letterhead, envelopes, brochures, and a management package. The Development Fee reserves additional territories for future development, and these fees are credited towards the Franchise Fee due under the reserved territory's franchise agreement, provided the franchisee enters into a franchise agreement for each reserved territory.

Given that these fees are non-refundable, prospective franchisees should carefully evaluate their financial situation and business plan to ensure they are fully prepared to proceed with the franchise. Understanding the terms and conditions outlined in the Franchise Agreement and Development Addendum is crucial to avoid potential financial losses.