What specific actions are considered 'permitting' an audit or inspection by Care Plus Medical Ucc?
Care_Plus_Medical_Ucc Franchise · 2024 FDDAnswer from 2024 FDD Document
- 11.2 Inspections. Care Plus Medical UCC may enter the premises of the Business from time to time during normal business hours and conduct an inspection. Franchisee shall cooperate with Care Plus Medical UCC's inspectors. The inspection may include, but is not limited to, observing operations, conducting a physical inventory, evaluating physical conditions, monitoring sales activity, speaking with employees and customers, and removing samples of products, supplies and materials. Care Plus Medical UCC may videotape and/or take photographs of the inspection and the Business. Care Plus Medical UCC may set a minimum score requirement for inspections, and Franchisee's failure to meet or exceed the minimum score will be a default under this Agreement. Without limiting Care Plus Medical UCC's other rights under this Agreement, Franchisee will, as soon as reasonably practical, correct any deficiencies noted during an inspection. If Care Plus Medical UCC conducts an inspection because of a governmental report, customer complaint or other customer feedback, or a default or non-compliance with any System Standard by Franchisee (including following up a previous failed inspection), then Care Plus Medical UCC may charge all out-of-pocket expenses plus its then-current inspection fee to Franchisee.
Source: Item 22 — CONTRACTS (FDD page 41)
What This Means (2024 FDD)
According to Care Plus Medical Ucc's 2024 Franchise Disclosure Document, franchisees are required to cooperate with inspectors during premises inspections. This cooperation may include observing operations, conducting physical inventories, evaluating physical conditions, monitoring sales activity, speaking with employees and customers, and removing samples of products, supplies, and materials. Care Plus Medical Ucc also reserves the right to videotape and/or take photographs of the inspection and the business.
Care Plus Medical Ucc may conduct these inspections from time to time during normal business hours. The FDD specifies that failure to meet or exceed minimum score requirements set by Care Plus Medical Ucc for inspections will be considered a default under the Franchise Agreement. Franchisees are expected to promptly correct any deficiencies noted during an inspection.
Furthermore, if an inspection is triggered by a governmental report, customer complaint, or franchisee non-compliance, Care Plus Medical Ucc may charge the franchisee for all out-of-pocket expenses, in addition to its then-current inspection fee. This highlights the importance of maintaining compliance with System Standards and addressing customer feedback to avoid additional costs and potential defaults under the agreement.