What does Care Plus Medical Ucc provide in terms of opening support?
Care_Plus_Medical_Ucc Franchise · 2024 FDDAnswer from 2024 FDD Document
ill be your responsibility.
- B. Constructing, remodeling, or decorating the premises. We will provide you with a set of our standard building plans and specifications and/or standard recommended floor plans, and our specifications for required décor. (Section 5.4)
- C. Hiring and training employees. We will provide you with our suggested staffing levels (Section 5.2), suggested guidelines for hiring employees (Section 5.2), operational instructions in the Manual which you can use as part of training new employees (Section 5.3), and our initial training program described below. Our opening support (as described below) includes assisting you in training employees. All hiring decisions and conditions of employment are your sole responsibility.
- D. Necessary equipment, signs, fixtures, opening inventory, and supplies. We will provide you a list of our specifications and approved suppliers for equipment, signs, fixtures, opening inventory, and supplies necessary to open your business. (Section 5.4) We do not provide these items directly; we only provide the names of approved suppliers. We do not deliver or install these items.
- E. Brand Standards Manual. We will give you access to our Brand Standards Manual (Section 5.1).
- F. Initial Training Program. We will conduct our initial training program. (Section 5.4). The current initial training program is described below.
- G. Market introduction plan. We will advise you regarding the planning and execution of your market introduction plan. (Section 5.4)
- H. On-site opening support. We will have a representative provide on-site support for one week in connection with your business opening. (Section 5.4)
Length of Time to Open
The typical length of time between signing the franchise agreement and the opening of your business is 3-6 months. Factors that may affect the time period include your ability to obtain a lease, obtain financing, develop your location, obtain business permits and licenses, and hire employees.
Our Post-Opening Obligations
After you open your business:
- A. Developing products or services you will offer to your customers. Although it is our intent and practice to refine and develop products or services that you will offer to your customers, the franchise agreement does not obligate us to do so.
- B. Hiring and training employees. We will provide you with our suggested staffing levels (Section 5.2), suggested guidelines for hiring employees (Section 5.2), and operational instructions in the Manual which you can use as part of training new employees (Section 5.3). All hiring decisions and conditions of employment are your sole responsibility.
- C. Improving and developing your business; resolving operating problems you encounter. If you request, we will provide advice to you (by telephone or electronic communication) regarding improving and developing your business, and resolving operating problems you encounter, to the extent we deem reasonable. If we provide in-person support in response to your request, we may charge a fee (currently $600 per day) plus any out-of-pocket expenses (such as travel, lodging, and meals for our employees providing onsite support). (Section 5.5)
- D. Establishing prices. Upon your request, we will provide recommended prices for products and services. (Section 5.5). We have the right to determine prices charged by our franchisees for goods and services (but only to the extent permitted by applicable law).
- E. Establishing and using administrative, bookkeeping, accounting, and inventory control procedures. We will provide you our recommended procedures for administration, bookkeeping, accounting, and inventory control (Section 5.5). We may make any such procedures part of required (and not merely recommended) procedures for our system.
- F. Marketing Fund. We will administer the Marketing Fund (Section 5.5).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 22–28)
What This Means (2024 FDD)
According to Care Plus Medical Ucc's 2024 Franchise Disclosure Document, the franchisor offers several forms of opening support to franchisees. Care Plus Medical Ucc will advise franchisees regarding the planning and execution of their market introduction plan. Additionally, a representative will provide on-site support for one week when the business opens. The typical length of time between signing the franchise agreement and the opening of your business is 3-6 months. Factors that may affect the time period include your ability to obtain a lease, obtain financing, develop your location, obtain business permits and licenses, and hire employees.
Care Plus Medical Ucc will provide franchisees with standard building plans and specifications, along with recommended floor plans and décor specifications. They will also provide suggested staffing levels and guidelines for hiring employees, as well as operational instructions in the Brand Standards Manual for training new employees. The franchisor will also provide a list of specifications and approved suppliers for necessary equipment, signs, fixtures, opening inventory, and supplies. However, Care Plus Medical Ucc does not provide these items directly, nor do they deliver or install them.
Care Plus Medical Ucc also provides an initial training program. The training program includes 56 hours of classroom training and 84 hours of on-the-job training. The training covers topics such as introduction and opening, build out, construction, permitting and licensing, technology and systems, equipment, supplies, vendors, management and operations, and marketing and promotions. The training will be held at Our Location, Carson, CA or Your Location. The franchisee must develop a market introduction plan and obtain approval of the plan at least 30 days before the projected opening date of your business.
Prospective franchisees should note that Care Plus Medical Ucc is not obligated to assist in conforming the premises to local ordinances and building codes or obtaining required permits, as this is the franchisee's responsibility. Franchisees are also required to buy (or lease) and use a point-of-sale system and computer system, which is estimated to cost between $2,000 and $6,000 to purchase. The annual cost of any optional or required maintenance, updating, upgrading, or support contracts will be $3,000 to $4,000. After opening, franchisees must spend at least 2% of gross sales each month on marketing their business.