Can Care Plus Medical UCC modify the Manual at any time?
Care_Plus_Medical_Ucc Franchise · 2024 FDDAnswer from 2024 FDD Document
- 11.1 Manual; Modification. The Manual, and any part of the Manual, may be in any form or media determined by Care Plus Medical UCC. Care Plus Medical UCC may supplement, revise, or modify the Manual, and Care Plus Medical UCC may change, add or delete System Standards at any time in its discretion. Care Plus Medical UCC may inform Franchisee thereof by any method that Care Plus Medical UCC deems appropriate (which need not qualify as "notice" under Section 18.9). In the event of any dispute as to the contents of the Manual, Care Plus Medical UCC's master copy will control.
Source: Item 22 — CONTRACTS (FDD page 41)
What This Means (2024 FDD)
According to Care Plus Medical Ucc's 2024 Franchise Disclosure Document, Care Plus Medical Ucc has the right to modify the Manual at any time. Specifically, Care Plus Medical Ucc may supplement, revise, or modify the Manual, and change, add, or delete System Standards at any time at its discretion. Care Plus Medical Ucc can inform the franchisee of these changes through any method it deems appropriate. In case of a dispute about the contents of the Manual, Care Plus Medical Ucc's master copy will be the controlling document.
This clause means that as a franchisee, you must stay updated on any changes Care Plus Medical Ucc makes to the Manual, as these changes can occur at any time and may impact how you operate your franchise. The method of communication for these changes is at Care Plus Medical Ucc's discretion, so it is important to maintain open communication with the franchisor to stay informed.
The fact that Care Plus Medical Ucc's master copy of the Manual controls in the event of a dispute highlights the importance of keeping thorough records and seeking clarification from Care Plus Medical Ucc if there are any discrepancies or uncertainties about the current System Standards. Franchisees should be aware that the System Standards can change, and they must adapt their business practices accordingly. This is a fairly standard clause in franchise agreements, as it allows the franchisor to adapt the system to changing market conditions and business practices.