For how long does Care Plus Medical Ucc provide on-site support?
Care_Plus_Medical_Ucc Franchise · 2024 FDDAnswer from 2024 FDD Document
H. On-site opening support. We will have a representative provide on-site support for one week in connection with your business opening. (Section 5.4)
C. Improving and developing your business; resolving operating problems you encounter. If you request, we will provide advice to you (by telephone or electronic communication) regarding improving and developing your business, and resolving operating problems you encounter, to the extent we deem reasonable. If we provide in-person support in response to your request, we may charge a fee (currently $600 per day) plus any out-of-pocket expenses (such as travel, lodging, and meals for our employees providing onsite support). (Section 5.5)
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 22–28)
What This Means (2024 FDD)
According to Care Plus Medical Ucc's 2024 Franchise Disclosure Document, as part of the opening support, a representative will provide on-site support for one week in connection with the business opening. This on-site support includes assisting the franchisee in training employees.
After the business opens, Care Plus Medical Ucc will provide advice to franchisees by telephone or electronic communication regarding improving and developing their business, and resolving operating problems they encounter, to the extent they deem reasonable. If a Care Plus Medical Ucc franchisee requests in-person support, the franchisor may charge a fee of $600 per day, plus any out-of-pocket expenses such as travel, lodging, and meals for their employees providing onsite support.
Prospective franchisees should consider the limited duration of the initial on-site support and factor in the potential costs for additional in-person support should they require it after the first week. It is important to note that the availability and cost of ongoing support are subject to change, and franchisees should clarify the terms and conditions of such support with Care Plus Medical Ucc before signing the franchise agreement.