What actions can Care Plus Medical UCC inspectors take during an inspection?
Care_Plus_Medical_Ucc Franchise · 2024 FDDAnswer from 2024 FDD Document
- 11.2 Inspections. Care Plus Medical UCC may enter the premises of the Business from time to time during normal business hours and conduct an inspection. Franchisee shall cooperate with Care Plus Medical UCC's inspectors. The inspection may include, but is not limited to, observing operations, conducting a physical inventory, evaluating physical conditions, monitoring sales activity, speaking with employees and customers, and removing samples of products, supplies and materials. Care Plus Medical UCC may videotape and/or take photographs of the inspection and the Business. Care Plus Medical UCC may set a minimum score requirement for inspections, and Franchisee's failure to meet or exceed the minimum score will be a default under this Agreement. Without limiting Care Plus Medical UCC's other rights under this Agreement, Franchisee will, as soon as reasonably practical, correct any deficiencies noted during an inspection. If Care Plus Medical UCC conducts an inspection because of a governmental report, customer complaint or other customer feedback, or a default or non-compliance with any System Standard by Franchisee (including following up a previous failed inspection), then Care Plus Medical UCC may charge all out-of-pocket expenses plus its then-current inspection fee to Franchisee.
Source: Item 22 — CONTRACTS (FDD page 41)
What This Means (2024 FDD)
According to Care Plus Medical Ucc's 2024 Franchise Disclosure Document, Care Plus Medical Ucc inspectors have broad authority during inspections of a franchisee's business premises. These inspections can occur from time to time during normal business hours, and the franchisee is required to cooperate with the inspectors.
The inspection activities may include observing the business's operations, conducting a physical inventory of products and supplies, evaluating the physical condition of the premises, monitoring sales activities, and speaking with employees and customers. Inspectors are also authorized to remove samples of products, supplies, and materials for further examination. Furthermore, Care Plus Medical Ucc reserves the right to videotape and/or take photographs of the inspection and the business itself.
Care Plus Medical Ucc may establish a minimum score requirement for these inspections, and failure to meet or exceed this score can result in a default under the Franchise Agreement. Franchisees are obligated to correct any deficiencies noted during an inspection as soon as reasonably practical. If an inspection is triggered by a governmental report, customer complaint, or the franchisee's non-compliance with System Standards, Care Plus Medical Ucc may charge the franchisee for all out-of-pocket expenses, plus its then-current inspection fee.