What is the total classroom training time for a new Card My Yard franchisee?
Card_My_Yard Franchise · 2025 FDDAnswer from 2025 FDD Document
Before the opening of your Card My Yard business, your Principal Owner and your General Manager (if different from the Principal Owner) must have completed our initial training program to our satisfaction. You will not be permitted to open your Card My Yard business unless and until the Principal Owner and your General Manager (if different from the Principal Owner) have completed our initial training program to our satisfaction. We anticipate that the initial training program, including our on-line instruction courses, will take approximately 22 hours to complete. The initial training course can be completed remotely (either via the Internet or otherwise at your home), and we will not charge a fee for you to complete the initial training program. Once the online training is complete, a mandatory training call is required to review this information. Additionally, we may, at our option, schedule additional follow-up phone calls with you as we deem necessary. The Principal Owner and General Manager are required on the call (Franchise Agreement, Section VIII.A.)
The training program will be conducted online or, if you choose, at our headquarters in Springville, Utah or a regional training location designated by us. We provide online training materials at no charge, but if you choose to travel to our Austin headquarters for training you must pay all expensesthat you and your personnel incur in initial training, including costs of travel, lodging, meals and wages. We may charge a reasonable training fee for training all successor or replacement personnel. (Franchise Agreement, Section VIII.A.)
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 34–43)
What This Means (2025 FDD)
According to the 2025 Card My Yard Franchise Disclosure Document, the initial training program, including online instruction courses, is anticipated to take approximately 22 hours to complete. This training is required for both the Principal Owner and the General Manager, if applicable. Card My Yard does not charge a fee for the initial training program.
Card My Yard's initial training course can be completed remotely, either via the Internet or at the franchisee's home. After the online training is complete, a mandatory training call is required to review the information. The franchisor may also schedule additional follow-up phone calls as deemed necessary, with both the Principal Owner and General Manager required to participate.
While the training program is typically conducted online, franchisees have the option to attend training at Card My Yard's headquarters in Springville, Utah, or at a regional training location. However, if a franchisee chooses to travel to the headquarters for training, they are responsible for all associated expenses, including travel, lodging, meals, and wages. The franchisor may also charge a reasonable training fee for training successor or replacement personnel.