Where does the Social Media 101 module of the Card My Yard training take place?
Card_My_Yard Franchise · 2025 FDDAnswer from 2025 FDD Document
Before the opening of your Card My Yard business, your Principal Owner and your General Manager (if different from the Principal Owner) must have completed our initial training program to our satisfaction. You will not be permitted to open your Card My Yard business unless and until the Principal Owner and your General Manager (if different from the Principal Owner) have completed our initial training program to our satisfaction. We anticipate that the initial training program, including our on-line instruction courses, will take approximately 22 hours to complete. The initial training course can be completed remotely (either via the Internet or otherwise at your home), and we will not charge a fee for you to complete the initial training program. Once the online training is complete, a mandatory training call is required to review this information. Additionally, we may, at our option, schedule additional follow-up phone calls with you as we deem necessary. The Principal Owner and General Manager are required on the call (Franchise Agreement, Section VIII.A.)
The training program will be conducted online or, if you choose, at our headquarters in Springville, Utah or a regional training location designated by us. We provide online training materials at no charge, but if you choose to travel to our Austin headquarters for training you must pay all expensesthat you and your personnel incur in initial training, including costs of travel, lodging, meals and wages. We may charge a reasonable training fee for training all successor or replacement personnel. (Franchise Agreement, Section VIII.A.)
The materials used in training include the online courses created by us, the Manuals as well as other presentation materials. Our training will be directed by Elizabeth Mangrum, our Director of Learning and Development, who has been working for us since August 2021 and has 6+ years of experience in this industry operating a Card My Yard business. Training will be conducted by Elizabeth Mangrum, Amanda Vaughn and/or Diana Moore and qualified members of our staff with at least one year of experience.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 34–43)
What This Means (2025 FDD)
Based on the 2025 Card My Yard Franchise Disclosure Document, the initial training program, which includes online instruction courses, can be completed remotely, either via the Internet or otherwise at your home. Once the online training is complete, a mandatory training call is required to review this information.
The training program can also be completed at the Card My Yard headquarters in Springville, Utah, or at a regional training location designated by them. If a franchisee chooses to travel to the headquarters for training, they must pay all expenses, including costs of travel, lodging, meals, and wages.
The training materials include online courses, the Manuals, and other presentation materials. The training will be directed by Elizabeth Mangrum, the Director of Learning and Development, and conducted by Elizabeth Mangrum, Amanda Vaughn, and/or Diana Moore, as well as qualified staff members with at least one year of experience.