Is Card My Yard required to provide on-site pre-opening assistance?
Card_My_Yard Franchise · 2025 FDDAnswer from 2025 FDD Document
We agree to provide the following items and services or cause them to be provided to you:
- A. Manuals. Access to or the loan of one (1) set of the Manuals (at our option the Manuals may be provided in electronic format only), which we may amend from time to time upon written notice to you.
- B. Training. An initial training program for your Principal Owner and General Manager and additional training programs in accordance with Section VIII.A. Upon your reasonable request or if we determine it to be necessary during the term of this Agreement, on-site remedial training; provided, that remedial training will be conducted subject to the availability of our personnel, and provided further, that we may require you to pay the per diem fee we are then charging for on-site remedial training, and pay or reimburse us for the expenses incurred by our representatives, including the costs of travel, lodging, and meals.
- C. Opening Assistance. We may, but are not obligated to, provide on-site pre-opening and opening assistance as we reasonably deem necessary.
- D. Payment Processing and Software Programs. A centralized payment processing function on our website and processing of all customer payments, sales tax reporting and payment and remittance of Net Proceeds to you bi-weekly. For a reasonable fee, we may also provide Software Programs that we acquire or develop for use in the System; provided, that we are under no obligation to develop or acquire such Software Programs.
- E. Inspections. Inspections of the Card My Yard business and evaluations of the products sold and services offered and sold at and from the Card My Yard business from time to time as reasonably determined by us.
- F. Advertising. Administration of a Marketing Fund in accordance with Article IX if such Marketing Fund is established by us in our sole discretion. We may also provide to you, at a reasonable cost, any advertising and promotional materials we may develop from time to time for use in marketing and promoting Card My Yard businesses.
Source: Item 23 — RECEIPTS (FDD pages 84–259)
What This Means (2025 FDD)
According to Card My Yard's 2025 Franchise Disclosure Document, Card My Yard is not obligated to provide on-site pre-opening assistance to franchisees. While Card My Yard may offer such assistance if they deem it necessary, it is not a requirement.
However, Card My Yard does provide other forms of assistance. They will provide access to the Manuals, which may be in electronic format, and initial and additional training programs for the Principal Owner and General Manager. Card My Yard may also provide on-site remedial training if requested by the franchisee or deemed necessary by Card My Yard, though this is subject to personnel availability and may require the franchisee to pay a per diem fee and reimburse expenses.
Card My Yard also offers a centralized payment processing function on their website, handling customer payments, sales tax reporting, and bi-weekly remittance of net proceeds to the franchisee. Additionally, they may provide Software Programs for use in the System for a reasonable fee, but are not obligated to develop or acquire such programs. Card My Yard will also conduct inspections of the Card My Yard business and evaluations of the products and services offered.