Can the Principal Owner also serve as the General Manager for a Card My Yard franchise?
Card_My_Yard Franchise · 2025 FDDAnswer from 2025 FDD Document
e Opening Date you must designate, and all times thereafter retain, a General Manager who meets our qualifications to supervise the operation of your Card My Yard business. Your Principal Owner may serve as the General Manager of your Card My Yard business, provided that he or she may not serve as the General Manager for more than one Card My Yard business at the same time. Subject to our written consent, you may elect to designate an individual other than your Principal Owner for the position of General Manager.
Source: Item 23 — RECEIPTS (FDD pages 84–259)
What This Means (2025 FDD)
According to Card My Yard's 2025 Franchise Disclosure Document, the Principal Owner can also serve as the General Manager for a Card My Yard business. However, the Principal Owner is restricted from being the General Manager for more than one Card My Yard business simultaneously.
The FDD stipulates that before the Opening Date, a General Manager must be designated and retained at all times to supervise the Card My Yard business's operations. This General Manager must meet Card My Yard's qualifications. While the Principal Owner can fulfill this role, the franchisee can also choose someone other than the Principal Owner to be the General Manager, subject to Card My Yard's written consent.
Even if a General Manager is appointed, the Principal Owner is not relieved of their supervisory responsibilities and remains fully responsible for the General Manager's performance. Each Card My Yard business is required to have a different General Manager, reinforcing the restriction on a Principal Owner acting as the General Manager for multiple locations.