When is the on-site remedial training fee billed by Card My Yard?

According to Card My Yard's 2025 Franchise Disclosure Document, the on-site remedial training fee is billed when the training is provided. If a franchisee requests on-site remedial training, or if Card My Yard believes it is appropriate, Card My Yard will provide trained representatives to conduct the training, subject to the trainers' availability. The franchisee is responsible for the then-current per diem fee for remedial training, plus all of Card My Yard's costs and expenses related to providing the training. As of the date of the FDD, the per diem rate is $200 per trainer.

This means that if Card My Yard determines that a franchisee needs additional training at their location, or if the franchisee requests it, they will be charged for the trainer's time and any associated costs. The $200 per trainer per diem fee can add up quickly, especially if multiple trainers are required or the training lasts for several days.

Prospective franchisees should consider the potential need for remedial training and factor in these costs when evaluating the Card My Yard franchise opportunity. It would be prudent to discuss with Card My Yard under what circumstances they deem remedial training 'appropriate' and how they assess the need for it. Understanding these triggers can help a franchisee anticipate and potentially avoid these additional expenses.