What is the location for the Marketing 101 training module for Card My Yard?
Card_My_Yard Franchise · 2025 FDDAnswer from 2025 FDD Document
The training program will be conducted online or, if you choose, at our headquarters in Springville, Utah or a regional training location designated by us. We provide online training materials at no charge, but if you choose to travel to our Austin headquarters for training you must pay all expensesthat you and your personnel incur in initial training, including costs of travel, lodging, meals and wages. We may charge a reasonable training fee for training all successor or replacement personnel. (Franchise Agreement, Section VIII.A.)
The materials used in training include the online courses created by us, the Manuals as well as other presentation materials. Our training will be directed by Elizabeth Mangrum, our Director of Learning and Development, who has been working for us since August 2021 and has 6+ years of experience in this industry operating a Card My Yard business. Training will be conducted by Elizabeth Mangrum, Amanda Vaughn and/or Diana Moore and qualified members of our staff with at least one year of experience.
Our initial training program is offered at all times as an online course and as needed during the year depending on the number of new franchisees entering the franchise system, the number of other personnel needing training, and the scheduled opening of new Card My Yard businesses.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 34–43)
What This Means (2025 FDD)
According to the 2025 Card My Yard Franchise Disclosure Document, the training program, including online instruction courses, can be completed remotely via the Internet or at your home. Alternatively, the training can be completed at the Card My Yard headquarters in Springville, Utah, or a regional training location designated by them. If a franchisee chooses to travel to the Austin headquarters for training, they must pay for all expenses, including travel, lodging, meals, and wages. The initial training program is offered at all times as an online course and as needed during the year, depending on the number of new franchisees entering the franchise system, the number of other personnel needing training, and the scheduled opening of new Card My Yard businesses.
Card My Yard does not charge a fee for the initial training program. Once the online training is complete, a mandatory training call is required to review this information. Additionally, Card My Yard may schedule additional follow-up phone calls as they deem necessary. The Principal Owner and General Manager are required on the call.
The training materials include online courses, manuals, and other presentation materials. The training will be directed by Elizabeth Mangrum, the Director of Learning and Development, who has been working for Card My Yard since August 2021 and has over six years of experience operating a Card My Yard business. Training will be conducted by Elizabeth Mangrum, Amanda Vaughn, and/or Diana Moore, and qualified staff members with at least one year of experience.