Must Card My Yard franchisees require all customers to pay through the Card My Yard Payment Processing System?
Card_My_Yard Franchise · 2025 FDDAnswer from 2025 FDD Document
C. Payment Processing. Unless we direct otherwise in writing, you must require all of your customers to pay for all services and products through our payment processing system accessible only on our Card My Yard website ("Payment Processing System"). We have established the Payment Processing System to help Card My Yard franchisees operate their businesses more efficiently by minimizing the bookkeeping and accounting burden, as well
as to simplify the overall administrative functions. Under the Payment Processing System, we are responsible for processing all payments received from your customers. You will direct each of your customers to pay us online through the Payment Processing System for all services and products you sell to them. We will process payments received from your customers, but, ultimately you are solely responsible for taking the steps necessary to ensure that your customers pay in full before you provide the applicable services or products to them. In the event that a customer fails to pay in full and in advance through the Payment Processing System, you shall not provide any services or products to such customer. For all payments owed to us, you are required to provide at the time of signing this Franchise Agreement and to maintain a current ACH payment authorization, in the form available from us or in the Operations Manual.
Source: Item 23 — RECEIPTS (FDD pages 84–259)
What This Means (2025 FDD)
According to Card My Yard's 2025 Franchise Disclosure Document, franchisees must require all customers to pay for services and products through the Card My Yard Payment Processing System, which is accessible only on the Card My Yard website. This requirement can only be waived if Card My Yard directs otherwise in writing.
The purpose of this Payment Processing System is to streamline operations for franchisees by reducing bookkeeping and accounting tasks, and to simplify administrative functions. Card My Yard processes all payments received from customers through this system.
Franchisees are responsible for ensuring that customers pay in full before providing any services or products. If a customer does not pay in full and in advance through the Payment Processing System, the franchisee is prohibited from providing any services or products to that customer. Franchisees must also provide and maintain a current ACH payment authorization for all payments owed to Card My Yard.