What authority must the Principal Owner of a Card My Yard franchise have?

According to Card My Yard's 2025 Franchise Disclosure Document, the Principal Owner must be empowered with full authority to act for the franchisee. The Principal Owner is a key figure who must be designated upon execution of the Franchise Agreement and retained throughout its term. This individual must meet Card My Yard's qualifications and receive approval from the company.

Unless Card My Yard approves a separate General Manager, the Principal Owner is expected to devote their full time and best efforts to supervising the Card My Yard business. They are generally restricted from engaging in any other business without written consent from Card My Yard. This highlights the significant responsibility and commitment required of the Principal Owner in overseeing the franchise operations.

If a General Manager is appointed, the Principal Owner isn't relieved of their supervisory duties and remains responsible for the General Manager's performance. The names of both the Principal Owner and General Manager are listed in an exhibit to the Franchise Agreement, which must be kept current. Any changes to these roles require prompt notification to Card My Yard, with a 30-day window to take corrective action and provide interim management. This ensures continuity and adherence to Card My Yard's standards.