Approximately how long does the Card My Yard initial training program take to complete?
Card_My_Yard Franchise · 2025 FDDAnswer from 2025 FDD Document
Before the opening of your Card My Yard business, your Principal Owner and your General Manager (if different from the Principal Owner) must have completed our initial training program to our satisfaction. You will not be permitted to open your Card My Yard business unless and until the Principal Owner and your General Manager (if different from the Principal Owner) have completed our initial training program to our satisfaction. We anticipate that the initial training program, including our on-line instruction courses, will take approximately 22 hours to complete. The initial training course can be completed remotely (either via the Internet or otherwise at your home), and we will not charge a fee for you to complete the initial training program. Once the online training is complete, a mandatory training call is required to review this information. Additionally, we may, at our option, schedule additional follow-up phone calls with you as we deem necessary. The Principal Owner and General Manager are required on the call (Franchise Agreement, Section VIII.A.)
The training program will be conducted online or, if you choose, at our headquarters in Springville, Utah or a regional training location designated by us. We provide online training materials at no charge, but if you choose to travel to our Austin headquarters for training you must pay all expensesthat you and your personnel incur in initial training, including costs of travel, lodging, meals and wages. We may charge a reasonable training fee for training all successor or replacement personnel. (Franchise Agreement, Section VIII.A.)
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 34–43)
What This Means (2025 FDD)
According to Card My Yard's 2025 Franchise Disclosure Document, the initial training program is expected to take approximately 22 hours to complete. This includes online instruction courses. After completing the online portion, a mandatory training call is required to review the information. Card My Yard may also schedule additional follow-up phone calls as they deem necessary, which the Principal Owner and General Manager are required to attend.
The training program is conducted online or, if the franchisee chooses, at Card My Yard's headquarters in Springville, Utah, or at a regional training location designated by them. While the online training materials are provided at no charge, franchisees who opt to travel to the headquarters for training are responsible for covering all associated expenses, such as travel, lodging, meals, and wages. Card My Yard may charge a reasonable training fee for training successor or replacement personnel.
Before opening a Card My Yard business, the Principal Owner and General Manager (if different) must complete the initial training program to Card My Yard's satisfaction. Opening the Card My Yard business is contingent upon the successful completion of this training. The materials used in training include online courses and manuals. The training will be directed by the Director of Learning and Development, Elizabeth Mangrum, and conducted by Elizabeth Mangrum, Amanda Vaughn and/or Diana Moore and qualified staff members with at least one year of experience.