Under what conditions will Carbones Pizzeria provide written substantiation for the financial performance representation?

According to Carbones Pizzeria's 2025 Franchise Disclosure Document, written substantiation for the information appearing in the financial performance representation will be made available to a prospective franchisee upon reasonable request. This means that if you are considering investing in a Carbones Pizzeria franchise, you have the right to ask for documentation that supports the financial claims made by the company.

This substantiation is important because it allows you to verify the accuracy of the financial performance data presented in Item 19 of the FDD. It gives you an opportunity to assess the reliability of the figures provided, such as the annual gross sales ranges for different restaurant types (fast casual, express, and full-service). By reviewing the written substantiation, you can gain a better understanding of how Carbones Pizzeria arrived at these figures and whether they are based on solid evidence.

It is crucial to make a 'reasonable request,' which typically means giving Carbones Pizzeria sufficient time to gather and provide the documentation. The FDD does not define what constitutes a 'reasonable request,' so it is advisable to communicate clearly with the franchisor about the specific information you need and the timeframe for receiving it. This proactive approach can help ensure that you receive the necessary substantiation to make an informed decision about investing in a Carbones Pizzeria franchise.