Does Carbones Pizzeria provide an initial training program?
Carbones_Pizzeria Franchise · 2025 FDDAnswer from 2025 FDD Document
on which model of Restaurant is being opened.
The parties providing the training have all had at least one year of experience working in Carbone's Pizza restaurants. All costs of attending the training program for you and your employees (whether in the Twin Cities or at your location) will be your responsibility. Training is held on an as-needed basis as franchisees enter our franchise system. Thomas M. Carbone, our President, is the officer in charge of our initial training program. He has been with our company and has been in the restaurant business for over 25 years. The required attendees at the initial training program must complete it to our satisfaction before the opening date of your Restaurant. We will use the Operations Manual for this training. The following represents a summary of our initial training program as of the issuance date of this Disclosure Document:
TRAINING PROGRAM
Non-operating Owner
| Subject | Hours of | Hours of | | |------------------------------------------------------------|-----------|------------|----------| | | Classroom Training | On-The-Job Training | | | Orientation | 6 | | | | – | | | | | Brand Introduction / Systems | | | | | Opening Duties, Practical Kitchen Training, Administration | | 8 | | | & POS Training | | | | | Closing Duties, Practical Kitchen Training, Administration | | 8 | | | & POS Training | | | | | Total | 6 | 16 | 22 Hrs. (3 days) |
Owner-operator and Operations Managers
| Subject | Hours of Classroom Training | Hours of On-The-Job Training | Average of Hours & Training Days |
|---|---|---|---|
| Orientation | 6 | ||
| – | |||
| Brand Introduction / Systems | |||
| POS Training & Financial Management | 10 | ||
| Kitchen Preparation | 8 | ||
| Product Specification Training / Product Cooking | 4 | 20 | |
| Opening & Closing Manager Responsibilities | 30 | ||
| Admin Systems: Labor, Ordering, Inventory, Cash | 5 | ||
| Controls, Marketing | |||
| Kitchen Supervision | 16 | MOD (2) 8- Hour Shifts | |
| Delivery Training & Ride-Along | 15 | ||
| Production Set-up, Training & Operation | 15 | ||
| [All Service Models] | |||
| Kitchen & FOH OJT: Kitchen/Counter/Dining Room | 20 | ||
| [Express & Fast Casual Model] | |||
| Kitchen & FOH OJT: Host/Counter/Server, Dining | 35 | ||
| Room, Bar | |||
| [Full Service Model] | |||
| Overall Supervision | 16 | MOD (2) 8- | |
| [Fast Casual] | Hour Shifts | ||
| Overall Supervision | 24 | MOD (3) 8- | |
| [Full Service] | Hour Shifts | ||
| Total [Express Model Only] | 15 | 99 | 114 Hrs. (12-15 days) |
| Total | 15 | 150 | 165 Hrs. |
| [Fast Casual Model] | (18-21 days) | ||
| Total [Full-Service Model] | 15 | 173 | 188 Hrs. |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 15–19)
What This Means (2025 FDD)
According to Carbones Pizzeria's 2025 Franchise Disclosure Document, they do provide an initial training program. The President of Carbones Pizzeria is in charge of the initial training program. The FDD states that the required attendees must complete the initial training program to the franchisor's satisfaction before the restaurant's opening date. The Operations Manual will be used for training purposes.
The initial training program for Carbones Pizzeria consists of on-site, hands-on work in a Carbone's Pizza restaurant located in the Twin Cities area, as well as some classroom training. If the franchisee will not be an owner-operator, the training is approximately 3 days in length. However, if the franchisee is an owner-operator, or for all operation managers, the training is approximately 12-24 days in length, depending upon which model of Restaurant is being opened.
The training program includes different subjects with varying hours of classroom and on-the-job training. For the express model only, the total training is 15 hours of classroom training and 99 hours of on-the-job training, totaling 114 hours over 12-15 days. For the fast casual model, the total training is 15 hours of classroom training and 150 hours of on-the-job training, totaling 165 hours over 18-21 days. For the full-service model, the total training is 15 hours of classroom training and 173 hours of on-the-job training, totaling 188 hours over 18-24 days. The franchisee is responsible for all costs of attending the training program for themselves and their employees, whether the training is in the Twin Cities or at their location.