If an operations manager is required for a Carbones Pizzeria, what training must they complete?
Carbones_Pizzeria Franchise · 2025 FDDAnswer from 2025 FDD Document
If one of your owners will not act as the operations manager you must have an operations manager to conduct on-site supervision of your Restaurant operations. This manager must complete our initial training program. This individual is not required to own any equity interest in your Restaurant business.
Our initial training program consists largely of on-site, "hands on" work in a Carbone's Pizza restaurant in the Twin Cities area but also includes some "classroom training." The owners of the Restaurant along with each operations manager must attend and successfully complete our initial training program. If you will not be an owner-operator the training is approximately 3 days in length. If you are an owner-operator, and for all operation managers, the training is approximately 12-24 days in length, depending upon which model of Restaurant is being opened.
Each owner of Franchisee along with all operations managers of Franchisee or others who have management responsibility for the operation of the Restaurant must successfully complete Franchisor's initial training program. The initial training program shall be at no additional cost to Franchisee. However, Franchisee is responsible for all costs and expenses of its owners and employees to attend such training. The initial training program must be completed prior to the opening of the Restaurant to the general public. The initial training program shall be held at a location or locations designated by Franchisor.
Franchisor may, at its sole option, make available, and require, Franchisee's attendance at, additional training programs to instruct Franchisee and its staff at Franchisee's Restaurant on changes to the Carbone System. Franchisor may charge for this training. The cost for the training must be paid prior to attendance at the training. Franchisee shall be responsible for all costs and expenses of Franchisee's owners and employees to attend this training. Said training will be conducted at such location or locations as Franchisor shall designate. Franchisee or the representatives of Franchisee will receive no compensation or reimbursement from Franchisor for any services performed or expenses incurred by Franchisee or its representatives during any training period or seminar.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD page 23)
What This Means (2025 FDD)
According to the 2025 Carbones Pizzeria Franchise Disclosure Document, if a franchisee does not act as the operations manager, they must appoint one to supervise the restaurant. This operations manager is required to complete the initial training program provided by Carbones Pizzeria.
The initial training program consists largely of on-site, hands-on work at a Carbone's Pizza restaurant in the Twin Cities area, along with some classroom training. For operations managers, the training lasts approximately 12-24 days, depending on the restaurant model being opened. The training program must be completed to the franchisor's satisfaction before the restaurant's opening date.
The initial training program is provided at no additional cost to the franchisee. However, the franchisee is responsible for covering all costs and expenses for their operations managers to attend the training. Carbones Pizzeria may also offer additional training programs to instruct franchisees and their staff on changes to the Carbone System, and may require attendance at these programs. The franchisee is responsible for all costs and expenses associated with attending any additional training programs.