Are Carbones Pizzeria employees authorized to make financial performance representations?
Carbones_Pizzeria Franchise · 2025 FDDAnswer from 2025 FDD Document
Other than the preceding financial information, we do not make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets. We also do not authorize our employees or representatives to make any such representations either orally or in writing. If you are purchasing an existing outlet, however, we may provide you with the actual records of that outlet. If you receive any other financial performance information or projections of your future income, we ask that you report it immediately to the franchisor's management by contacting Thomas Carbone, 680 East Seventh Street, St. Paul, Minnesota 55106, telephone: (651) 771-5553, the Federal Trade Commission, and the appropriate state regulatory agencies.
Source: Item 19 — FINANCIAL PERFORMANCE REPRESENTATIONS (FDD pages 26–27)
What This Means (2025 FDD)
According to Carbones Pizzeria's 2025 Franchise Disclosure Document, Carbones Pizzeria does not authorize its employees or representatives to make any financial performance representations, either orally or in writing. The FDD clarifies that the only exception to this rule is if you are purchasing an existing outlet, in which case Carbones Pizzeria may provide you with the actual records of that specific outlet.
This policy is in place to ensure that prospective franchisees receive consistent and reliable information. Financial performance representations are a sensitive topic, and it's common practice for franchisors to limit who can make them to avoid potential miscommunication or unrealistic expectations. By centralizing financial performance information through the FDD and designated representatives, Carbones Pizzeria aims to maintain transparency and accuracy.
The FDD urges prospective franchisees to report any unauthorized financial performance information they may receive to Carbones Pizzeria's management, the Federal Trade Commission, and the appropriate state regulatory agencies. This measure is designed to protect potential franchisees from misleading or unsubstantiated claims. Specifically, the FDD lists Thomas Carbone as the contact person at Carbones Pizzeria's corporate office.
If a prospective franchisee is presented with financial performance information from someone other than the official channels outlined in the FDD, they should exercise caution and verify the information with Carbones Pizzeria's management. This verification process helps ensure that the franchisee's investment decision is based on accurate and reliable data.