Under what circumstances does Caption By Hyatt NOT provide a warranty for IT Project Management Services?
Caption_By_Hyatt Franchise · 2025 FDDAnswer from 2025 FDD Document
Hyatt makes no representation or warranty with respect to: (1) software, equipment, or goods manufactured, developed or provided by others, including Franchisee; (2) use of the IT Project Management Services in a manner contrary to instructions from Hyatt; (3) use of the IT Project Management Services in combination with goods or IT Project Management Services not delivered by Hyatt; (4) defects caused by Franchisee; or (5) other events outside the control of Hyatt.
EXCEPT AS STATED ABOVE, HYATT MAKES NO OTHER REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, AS TO IT PROJECT MANAGEMENT SERVICES, GOODS OR SOFTWARE DELIVERED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, NON-INFRINGEMENT, QUALITY, PERFORMANCE, INTEGRATION, SECURITY, SYSTEM UPTIME, DATA INTEGRITY, OR TITLE. HYATT MAKES NO REPRESENTATIONS OR WARRANTIES THAT SYSTEM DISRUPTIONS, SECURITY BREACHES OR IMPAIRMENTS WILL NOT OCCUR AND DISCLAIMS ALL RELATED EXPRESS AND IMPLIED WARRANTIES. HYATT SHALL NOT BE LIABLE FOR ANY LOSS OF DATA, CORRUPTION OF DATA, OR NETWORK INSECURITY.
Source: Item 22 — Contracts (FDD page 85)
What This Means (2025 FDD)
According to Caption By Hyatt's 2025 Franchise Disclosure Document, there are several circumstances under which Hyatt makes no representation or warranty regarding IT Project Management Services. Specifically, Caption By Hyatt does not provide a warranty for software, equipment, or goods manufactured, developed, or provided by others, including the franchisee. This means if the franchisee supplies any of the IT components, Hyatt is not responsible for their performance.
Caption By Hyatt also disclaims responsibility if the IT Project Management Services are used in a manner contrary to Hyatt's instructions or in combination with goods or IT Project Management Services not delivered by Hyatt. So, if a franchisee deviates from the prescribed usage or integrates non-approved components, the warranty is void. Additionally, Caption By Hyatt provides no warranty for defects caused by the franchisee or other events outside of Hyatt's control. This includes issues arising from the franchisee's actions or external factors that impact the IT systems.
Furthermore, Caption By Hyatt makes no other representations or warranties, express or implied, as to IT Project Management Services, goods, or software delivered, including warranties of merchantability, fitness for a particular purpose, non-infringement, quality, performance, integration, security, system uptime, data integrity, or title. Caption By Hyatt also does not guarantee that system disruptions, security breaches, or impairments will not occur and disclaims all related express and implied warranties. Finally, Hyatt is not liable for any loss of data, corruption of data, or network insecurity.