What is the total number of training hours for Sales/Events/Revenue Management Training for Caption By Hyatt?
Caption_By_Hyatt Franchise · 2025 FDDAnswer from 2025 FDD Document
| Subject | Hours of Classroom Training | Hours of On-the- Job Training | Location |
|---|---|---|---|
| Sales Leader: Hyatt Sales Onboarding | 30 (completed within 90 days of hire) | 0 | Virtually-facilitated program |
| Sales Leader: Sales Management Self-Paced Learning Path | 13 | 0 | Self-paced eLearning & Facilitator-Led Virtual Classroom |
| Sales Leader: World of Hyatt How | 2 | 0 | Self-paced eLearning |
| it Works | |||
| Hyatt Sales Skills Curriculum | 10 | 0 | Self-paced eLearning & Facilitator-Led Virtual Classroom |
| Sales Leader: Revenue | 5 | 0 | Virtually-facilitated program |
| Management Software Training | |||
| for Hotel General Managers & | |||
| Directors of Sales | |||
| Revenue Management Orientation | 2 | 0 | Virtually-facilitated program |
| Revenue Systems Training for all | 50 | 0 | Self-paced eLearning & |
| day-to-day users | Facilitator-Led Virtual | ||
| Revenue Management Software | 1.5 | 0 | Self-pCalcaesds reoLoemarning |
| Certification (All Brand Hotels are | |||
| required to have 2 certified users) | |||
| Events: Systems Training | 23 | 0 | Self-paced eLearning & Facilitator-Led Virtual |
| Total Hours – | 136.5 | 0 | |
| Sales/Events/Revenue | |||
| Management Training |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 48–65)
What This Means (2025 FDD)
According to Caption By Hyatt's 2025 Franchise Disclosure Document, the total hours for Sales/Events/Revenue Management Training is 136.5 hours of classroom training. There are no on-the-job training hours listed for this category. The training encompasses various subjects, each with a specific allocation of classroom hours.
The Sales Leader: Hyatt Sales Onboarding segment requires 30 hours, to be completed within 90 days of hire, and is virtually facilitated. The Sales Leader: Sales Management Self-Paced Learning Path involves 13 hours through self-paced eLearning and facilitator-led virtual classrooms. World of Hyatt How it Works takes 2 hours via self-paced eLearning. The Hyatt Sales Skills Curriculum accounts for 10 hours through self-paced eLearning and facilitator-led virtual classrooms.
Additionally, the Sales Leader: Revenue Management Software Training for Hotel General Managers & Directors of Sales includes 5 hours in a virtually-facilitated program. Revenue Management Orientation requires 2 hours, also virtually facilitated. Revenue Systems Training for all day-to-day users involves 50 hours through self-paced eLearning and facilitator-led virtual classrooms. Revenue Management Software Certification, which requires all brand hotels to have 2 certified users, takes 1.5 hours via self-paced eLearning. Lastly, Events: Systems Training accounts for 23 hours through self-paced eLearning and facilitator-led virtual sessions.