What staffing is required for the Pre-Opening Sales Office for a Caption By Hyatt franchise?

According to Caption By Hyatt's 2025 Franchise Disclosure Document, promptly after the Technology System is installed at the Hotel, at Hyatt's option, the franchisee must open and begin operating a Pre-Opening Sales Office at the Site, staffed by the Hotel's director of sales. This means that the franchisee is responsible for establishing a sales office on-site and ensuring it is operational once the Technology System is in place.

The staffing requirement is specific: the Pre-Opening Sales Office must be staffed by the Hotel's director of sales. This indicates that Caption By Hyatt places importance on having a dedicated and experienced sales professional leading the pre-opening sales efforts. The director of sales will likely be responsible for generating leads, building relationships with potential customers, and securing bookings for the hotel's opening.

This requirement ensures that pre-opening sales activities are managed by a qualified individual, which can contribute to a successful hotel launch. However, it also means that the franchisee needs to hire a director of sales early in the pre-opening phase, potentially adding to initial labor costs. The franchisee should clarify with Caption By Hyatt the expected responsibilities and required experience level for the director of sales to ensure they hire a suitable candidate.