Who receives the installation documentation at the conclusion of the Caption By Hyatt project?

According to the 2025 Caption By Hyatt Franchise Disclosure Document, at the conclusion of the computing environment setup and configuration project, the installation documentation is turned over to the hotel management. This documentation likely includes details about the installed systems, configurations, and any relevant information for ongoing maintenance and support.

For a prospective Caption By Hyatt franchisee, this means that the hotel's management team will be responsible for understanding and utilizing the provided documentation to ensure the proper functioning of the IT systems. It is crucial that the hotel management is adequately trained to use and maintain these systems or has access to IT support to address any issues that may arise.

This turnover of documentation is part of the broader scope of services provided during the computing environment setup. While the franchisor oversees the initial installation, the ongoing management and support of these systems become the responsibility of the franchisee's hotel management team, potentially requiring them to contract with an IT outsourced provider to ensure continuity of support following the hotel opening.