During the IT Project Management Services, what does Caption By Hyatt provide specifications and oversight for?
Caption_By_Hyatt Franchise · 2025 FDDAnswer from 2025 FDD Document
- Project Management and Planning
- Communicate status on an agreed upon schedule.
- Plan and direct the overall IT Project Management activities through implementation and sign-off.
- Monitor all Teams/Vendors with respect to standard work processes related to IT System installations.
- Coordinate installation of the standard IT Systems and facilitate communication between Vendor and hotel.
- Act as the Single Point of Contact ("SPOC") for IT problem escalation during Vendor installations.
- Provide specifications and oversight for low voltage cabling.
Source: Item 22 — Contracts (FDD page 85)
What This Means (2025 FDD)
According to Caption By Hyatt's 2025 Franchise Disclosure Document, as part of the IT Project Management Services, Caption By Hyatt provides specifications and oversight for low voltage cabling. This service is included in the IT Project Management Services fee. The overall IT project management process includes a Blueprint Review and IT Project Management & Planning.
This means that Caption By Hyatt will offer guidance and supervision regarding the installation and standards of low voltage cabling during the setup of the hotel's IT infrastructure. Low voltage cabling is essential for various systems within the hotel, including telecommunications, data networks, and potentially some control systems.
For a prospective franchisee, this indicates that Caption By Hyatt takes an active role in ensuring that the hotel's cabling infrastructure meets the brand's standards. However, it is important to note that the Computing Environment Setup and Configuration Statement of Work does not include any and all low-voltage cabling or manufacture of patch cables. This oversight helps ensure consistency and compatibility with the brand's IT systems, potentially reducing long-term operational issues related to network and system performance.