Where does the owner/operator orientation program for Caption By Hyatt take place?
Caption_By_Hyatt Franchise · 2025 FDDAnswer from 2025 FDD Document
Your managing owner and senior operations officer must attend and complete to our satisfaction the owner/operator orientation program ("Orientation") within 6 months after signing the Franchise Agreement for existing Brand Hotels or within 6 months after the Hotel's opening date for new Brand Hotels. We conduct Orientation virtually, or in person at a Hyatt hotel location we designate or at our company headquarters in Chicago, Illinois approximately once per quarter. As of the date of this disclosure document, this 2-day briefing takes place in a classroom or virtual setting and covers the following topics:
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 48–65)
What This Means (2025 FDD)
According to Caption By Hyatt's 2025 Franchise Disclosure Document, the owner/operator orientation program can be conducted virtually or in person. If in person, the orientation takes place at a Hyatt hotel location that Caption By Hyatt designates or at the company headquarters in Chicago, Illinois.
The managing owner and senior operations officer are required to attend and complete the owner/operator orientation program to Caption By Hyatt's satisfaction. This must be done within 6 months after signing the Franchise Agreement for existing Brand Hotels, or within 6 months after the Hotel's opening date for new Brand Hotels.
The 2-day briefing, whether in a classroom or virtual setting, covers various topics related to the operation of a Caption By Hyatt franchise. The FDD does not specify the exact topics covered during the orientation.