What is the one-time cost for PBX Services for a Caption By Hyatt franchise?
Caption_By_Hyatt Franchise · 2025 FDDAnswer from 2025 FDD Document
| 1. Services. As part of Hyatt's Global Property Guest Services Program, Hyatt or its designee shall provide the following services (check all that apply): |
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| ☐ |
| Foreign Independent Travelers (FIT): Hyatt will manually add reservations on an as needed |
| basis. |
| ☐ |
| HySAT Reviews: Hyatt or its subcontractors will engage post-stay online surveys on the |
| following sites – Expedia, hotels.com, booking.com, google, and trip advisor, or other sites as Hyatt |
| may indi |
Source: Item 23 — Receipts (FDD pages 85–349)
What This Means (2025 FDD)
According to the 2025 Caption By Hyatt Franchise Disclosure Document, the one-time cost for PBX (Private Branch Exchange) Services is $1.30 USD per occupied room. This means that the initial cost for these services will depend on the number of rooms that are occupied at the Caption By Hyatt hotel when the service is initiated.
For a prospective Caption By Hyatt franchisee, this per-occupied-room charge structure implies that the initial outlay for PBX Services will vary with the hotel's occupancy rate. A higher occupancy rate at the start will result in a higher initial cost, while a lower occupancy rate will reduce the initial financial burden. This cost is a one-time fee, suggesting it covers the initial setup or configuration of the PBX system.
It's important for franchisees to factor in potential occupancy rates when budgeting for these services. They should also clarify with Caption By Hyatt what constitutes an "occupied room" for the purposes of this charge (e.g., whether complimentary rooms or rooms occupied by staff are included). Understanding these details will allow for more accurate financial planning and forecasting.
Compared to a fixed one-time fee, this variable cost structure can be advantageous during initial periods of lower occupancy, as it reduces the upfront investment. However, franchisees should be prepared for this cost to scale up as occupancy increases. This approach aligns the cost of the service more closely with the actual usage and revenue generation of the hotel.