Does Caption By Hyatt make any representations about a franchisee's future financial performance?
Caption_By_Hyatt Franchise · 2025 FDDAnswer from 2025 FDD Document
We do not make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets. We also do not authorize our employees or representatives to make any such representations either orally or in writing. If you are purchasing an existing outlet, however, we may provide you with the actual records of that outlet. If you receive any other financial performance information or projections of your future income, you should report it to the franchisor's management by contacting Dan Hansen, our Head of Americas Development, at 150 North Riverside Plaza, Chicago, Illinois 60606, (312) 750-1234, the Federal Trade Commission, and the appropriate state regulatory agencies.
Source: Item 19 — Financial Performance Representations (FDD page 81)
What This Means (2025 FDD)
According to Caption By Hyatt's 2025 Franchise Disclosure Document, Caption By Hyatt does not make any representations about a franchisee's future financial performance, nor do they authorize employees or representatives to do so either orally or in writing. This means that Caption By Hyatt does not provide any guarantees or projections regarding potential revenue, income, or profits that a franchisee might expect to achieve.
This policy is common in the franchise industry, as future financial performance can be affected by many factors that are out of the franchisor's control, such as local market conditions, competition, and the franchisee's management skills. Therefore, franchisees should not rely on any financial performance representations from Caption By Hyatt or its representatives.
However, if a prospective franchisee is purchasing an existing Caption By Hyatt outlet, Caption By Hyatt may provide the actual records of that outlet. In this case, the prospective franchisee would have access to the financial history of that specific location, which could help them make a more informed decision. If a potential franchisee receives any other financial performance information or projections, they are instructed to report it to Caption By Hyatt's management, the Federal Trade Commission, and the appropriate state regulatory agencies.