Does the Caption By Hyatt Franchise Agreement include an article about training, guidance, and assistance?
Caption_By_Hyatt Franchise · 2025 FDDAnswer from 2025 FDD Document
t | | Exhibit F | Confidentiality Agreement | | Exhibit I | Central Hotel Services by Hyatt Master Agreement | | Exhibit J | Comfort Letter | | Exhibit K | Hosting Services Agreement | | Exhibit L | State-Specific Riders to agreements, including form of release used upon renewal or transfer |
EXHIBIT C
FRANCHISE AGREEMENT
BRAND HOTEL FRANCHISE AGREEMENT
DATED: _____________________, 2025
| ARTICLE I GRANT OF FRANCHISE, TERM AND AREA OF PROTECTION 1 1.1 Grant of Franchise 1 1.2 Term 1 1.3 Rights in Area of Protection During AOP Term 1 1.4 No Other Restrictions 2 1.5 Right of First Offer 2 ARTICLE II DEVELOPMENT AND OPENING OF THE HOTEL 2 2.1 Hotel Development 2 2.2 IT Project Management Services 3 2.3 F&B Operations and Spa Operations 4 2.4 Pre-Opening Sales Office 5 2.5 Opening the Hotel 5 2.6 Hyatt's Role in Pre-Opening Phase 5 2.7 Comfort Letter Parties 6 2.8 Hotel System Variations 6 ARTICLE III TRAINING, GUIDANCE AND ASSISTANCE 6 3.1 Training 6 3.2 Providing System Standards 8 3.3 CRS, GDS, ADS and IT Services 8 3.4 General Guidance and Assistance 8 3.5 Other Arrangements and Delegation 8 ARTICLE IV OPERATION OF THE HOTEL 8 4.1 System Services 8 4.2 Management of the Hotel 9 4.3 System Standards 10 4.4 Sources of Products and Services 11 4.5 CRS, GDS and ADS 11 4.6 F&B Operations and Spa Operations 11 4.7 Upgrading the Hotel and CapEx Account 12 4.8 Inspections/Compliance Assistance and Quality Assurance and Compliance Program 12 4.9 Compliance With Laws 13 4.10 No Diverting Business 13 4.11 No Competing Brand Owners 13 Restrictions on Use of the Site 13 | Page | |
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Source: Item 22 — Contracts (FDD page 85)
What This Means (2025 FDD)
According to the 2025 Caption By Hyatt Franchise Disclosure Document, Article III of the franchise agreement specifically addresses training, guidance, and assistance provided by the franchisor. This section outlines the support Caption By Hyatt offers to franchisees in several key areas.
Specifically, Article III covers initial and ongoing training programs to equip franchisees and their staff with the knowledge and skills necessary to operate a Caption By Hyatt hotel effectively. It also details how Caption By Hyatt provides system standards, ensuring consistency and quality across all franchised locations. Furthermore, this article addresses the support franchisees receive concerning Central Reservation Systems (CRS), Global Distribution Systems (GDS), Alternative Distribution Systems (ADS), and IT services, which are crucial for managing bookings and online presence.
In addition to these specific areas, Article III also mentions general guidance and assistance that Caption By Hyatt offers to its franchisees. This may include operational support, marketing advice, and other forms of assistance to help franchisees succeed. Finally, the article acknowledges that other arrangements and delegations may be in place, suggesting that the franchisor may provide additional support or delegate certain responsibilities as needed. This comprehensive approach to training, guidance, and assistance indicates Caption By Hyatt's commitment to supporting its franchisees throughout the duration of the franchise agreement.