When are the fees for the Caption By Hyatt pre-opening training due?
Caption_By_Hyatt Franchise · 2025 FDDAnswer from 2025 FDD Document
ces or guidance before the Hotel opens.
Pre-Opening Training Fees and Expenses
In connection with the Hotel opening, we will provide owner/operator orientation and training to the Hotel management and staff on elements of the Hotel System, including training for the Hotel's general manager at our General Manager University and training for the managing owner and senior operations officer at the owner/operator orientation program. We may conduct training via remote learning, or in person (in one or more visits to the Hotel), or both, as we determine in our sole discretion. These fees and expenses will vary depending on how many people attend each particular training program, how much training they need, and where we conduct training. We currently estimate that the fees you pay to us and our affiliates for orientation and various initial training programs will range from $15,175 to $34,300. You must pay these amounts upon receiving our invoice and before the pre-opening team arrives at the Hotel. You must also reimburse us and our affiliates for our and their personnel's travel and living expenses associated with any training programs that we provide on site at the Hotel. We currently estimate that reimbursement of our and our affiliates' expenses associated with these training programs, not including the tuition fees described
Source: Item 5 — Initial Fees (FDD pages 16–20)
What This Means (2025 FDD)
According to the 2025 Caption By Hyatt Franchise Disclosure Document, franchisees must pay the pre-opening training fees upon receiving an invoice and before the pre-opening team arrives at the hotel. These fees cover owner/operator orientation and training for hotel management and staff on the Caption By Hyatt system. This includes training for the general manager at the General Manager University and for the managing owner and senior operations officer at the owner/operator orientation program.
The FDD states that the fees and expenses associated with pre-opening training will vary based on the number of attendees, the amount of training needed, and the training location. Currently, Caption By Hyatt estimates that these initial training program fees will range from $15,175 to $34,300.
In addition to the training fees, franchisees must also reimburse Caption By Hyatt and its affiliates for the travel and living expenses of their personnel associated with on-site training programs. These expenses, separate from the tuition fees, are estimated to range from $3,600 to $7,405. Therefore, it is important for prospective franchisees to budget for both the training fees and the associated travel and living expenses when planning for the pre-opening phase.