What does 'F&B Operations' encompass for a Caption By Hyatt Hotel?
Caption_By_Hyatt Franchise · 2025 FDDAnswer from 2025 FDD Document
You must operate the Hotel according to our System Standards, which may regulate, among other things, the types, models, and brands of products and services your Hotel uses; required and authorized products and services that the Hotel must offer to customers and quality standards for those products and services (including F&B Operations, as defined below); and designated and approved suppliers of these products and services, which may include or be limited to us and/or our affiliates that we may designate. "F&B Operations" means all food and beverage operations for Hotel guests and patrons consisting of the following (in each case, to the extent applicable): (a) restaurant, dining, bar, lounge, and retail food and beverage services; (b) banquet, meeting, event, catering (including outside catering), and room services; (c) a multi-functional service area that serves coffee and breakfast, lunch and dinner menu items, and alcoholic beverages; (d) grab-and-go food and beverage items available for purchase in a Hotel market; (e) a communal area serving as a combination restaurant, bar, coffee shop and workplace; (f) a standalone restaurant and/or rooftop bar; and (g) all other food, beverage and related services at the Hotel.
Source: Item 8 — Restrictions on Sources of Products and Services (FDD pages 40–45)
What This Means (2025 FDD)
According to the 2025 Caption By Hyatt Franchise Disclosure Document, 'F&B Operations' refers to all food and beverage operations for hotel guests and patrons. This encompasses a wide range of services, provided they are applicable to the specific Caption By Hyatt location. These include traditional restaurant, dining, bar, lounge, and retail food and beverage services.
Additionally, F&B Operations cover banquet, meeting, event, catering (including outside catering), and room services. The definition extends to more modern and flexible service areas, such as a multi-functional service area that serves coffee and breakfast, lunch and dinner menu items, and alcoholic beverages. It also includes grab-and-go food and beverage items available for purchase in a hotel market, and a communal area serving as a combination restaurant, bar, coffee shop, and workplace.
Finally, the definition explicitly includes a standalone restaurant and/or rooftop bar, as well as all other food, beverage, and related services at the Caption By Hyatt hotel. This broad definition ensures that all aspects of food and beverage service within the hotel are considered part of F&B Operations and are subject to Caption By Hyatt's System Standards.