Where will disputes with Caption By Hyatt be arbitrated?
Caption_By_Hyatt Franchise · 2025 FDDAnswer from 2025 FDD Document
| Provision | Section in franchise or other agreement | Summary |
|---|---|---|
| u. Dispute resolution by arbitration or mediation | 14.1 of Franchise Agreement; 16 of Hosting Services Agreement; 11 of Central Services Agreement | We and you must arbitrate all disputes at a location the arbitrator chooses within 10 miles of our then current principal business address (currently Chicago, Illinois). |
Source: Item 17 — Renewal, Termination, Transfer, and Dispute Resolution (FDD pages 75–81)
What This Means (2025 FDD)
According to Caption By Hyatt's 2025 Franchise Disclosure Document, disputes between the franchisee and franchisor will be settled through arbitration. The arbitration will take place at a location chosen by the arbitrator. This location must be within 10 miles of Caption By Hyatt's principal business address, which is currently in Chicago, Illinois.
This means that if a Caption By Hyatt franchisee has a dispute with the company, they will likely need to travel to the Chicago area for arbitration, regardless of where their franchise is located. This could involve significant travel expenses and time.
It is common in franchising for the arbitration location to be near the franchisor's headquarters. This clause is important for prospective franchisees to consider, as it can add to the cost and complexity of resolving disputes.