Who determines the dates, locations, and duration of training programs for Caption By Hyatt?

According to the 2025 Caption By Hyatt Franchise Disclosure Document, Hyatt designates the dates, locations, and duration of the training programs. Before opening a hotel, the core management team and other hotel personnel that Hyatt specifies must attend and successfully complete Hyatt's brand standard training programs for their positions.

If a franchisee, management company, or approved F&B operator replaces any member of its core management team or any other individual whom Hyatt required to attend training, that person's replacement must attend and successfully complete the applicable brand standard training programs that Hyatt reasonably specifies within ninety (90) days (or such longer period that Hyatt periodically designates) after assuming that position.

Hyatt may also require the Core Management and/or other Hotel personnel that Hyatt reasonably specifies to participate in regional and national conventions, meetings, and other brand standard training programs that Hyatt periodically specifies, at such times and places as it deems best. The franchisee is responsible for Hyatt's then current fees for any conventions, meetings and other initial, supplemental and optional training programs that the Hotel's personnel attend, as well as all related compensation, and travel and living expenses that Hotel personnel incur.