What agreements contain dispute resolution provisions for Caption By Hyatt?
Caption_By_Hyatt Franchise · 2025 FDDAnswer from 2025 FDD Document
| Provision | Section in franchise or other agreement | Summary |
|---|---|---|
| u. Dispute resolution by arbitration or mediation | 14.1 of Franchise Agreement; 16 of Hosting Services Agreement; 11 of Central Services Agreement | We and you must arbitrate all disputes at a location the arbitrator chooses within 10 miles of our then current principal business address (currently Chicago, Illinois). |
| v. Choice of forum | 14.3 of Franchise Agreement; 16 of Hosting Services Agreement; 11 of Central Services Agreement | Subject to arbitration obligation and state law, litigation generally must be in our home state (currently Illinois). |
Source: Item 17 — Renewal, Termination, Transfer, and Dispute Resolution (FDD pages 75–81)
What This Means (2025 FDD)
According to Caption By Hyatt's 2025 Franchise Disclosure Document, dispute resolution provisions, specifically arbitration or mediation, are included in three key agreements. These are the Franchise Agreement, the Hosting Services Agreement, and the Central Services Agreement.
Section 14.1 of the Franchise Agreement, Section 16 of the Hosting Services Agreement, and Section 11 of the Central Services Agreement all stipulate that Caption By Hyatt and the franchisee must arbitrate all disputes. The arbitration location will be chosen by the arbitrator but must be within 10 miles of Caption By Hyatt's principal business address, which is currently in Chicago, Illinois.
In addition to arbitration, the agreements also specify the choice of forum for litigation. Section 14.3 of the Franchise Agreement, Section 16 of the Hosting Services Agreement, and Section 11 of the Central Services Agreement state that, subject to the arbitration obligation and state law, any litigation must generally occur in Illinois, which is Caption By Hyatt's home state. This means that while arbitration is the primary method for resolving disputes, any court actions will likely take place in Illinois, which could increase costs for franchisees located elsewhere.