In the Caption By Hyatt agreement, what happens after Hyatt suspends services and the default has been cured?

According to the 2025 Caption By Hyatt Franchise Disclosure Document, if Hyatt suspends services due to a franchisee default, service will be promptly restored once Hyatt determines, in its sole, reasonable discretion, that the default has been cured. This means that Caption By Hyatt has the authority to decide when the franchisee has adequately addressed the issue that led to the suspension.

This clause is important for prospective Caption By Hyatt franchisees because it outlines the process for resuming services after a suspension. It highlights the franchisee's responsibility to correct the default to Hyatt's satisfaction. The franchisee should maintain open communication with Caption By Hyatt to understand the specific steps required to cure the default and ensure a swift restoration of services.

It is worth noting that, except when suspension occurs at the request of a government authority, the franchisee is obligated to continue paying all fees during the suspension period. This financial obligation during a service suspension underscores the importance of quickly resolving any defaults to minimize financial losses while not receiving full services. Franchisees should factor this continued cost into their planning and ensure they have sufficient reserves to cover fees even during a suspension.