What operating systems must the personal computer used for a Canopy Lawn Care franchise run on?

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Software and Computer Equipment

Currently, you must have or purchase a personal computer ("Hardware") which runs on a Windows or Macintosh operating system. Your computer must also have Microsoft Office XP Professional or a more recent version installed and operating and the web-based resource center software ("Software"). The Hardware and Software are referred to as the "Computer System." You must update your Computer System, at your expense, as we may require periodically to meet our specifications as they evolve. There are no contractual limitations on the frequency and cost of your obligations to upgrade or update the Computer System. Upgrades, in some cases, may only be available through our suppliers. We may change the designated suppliers occasionally on written notice to you. Neither we nor any supplier has any obligation under the Franchise Agreement to provide ongoing maintenance, repairs, upgrades or updates to the Computer System. We estimate the cost of optional or required maintenance, updates and upgrades will be $0 to $500 per year. In addition, you must pay us a monthly Technology Fee (currently 2% of Gross Revenues per month) for access to, and use of, proprietary technology systems that assists with efficiently gaining customers and communicating with customers, delivering work, and receiving payments. This system currently includes: website hosting and local presence optimization, automated lawn measurement using artificial intelligence, dynamic pricing table, automated quote generation and distribution to prospects, automated sales follow-ups to prospects, SMS messaging, online sales and payment collection, scheduling tool, automated invoicing and payment collection, telephony integration, lead tracking, marketing integrations and email accounts. We may change the fees described in this paragraph at any time upon 30 days' written notice.

You will use the Computer System for word processing, communicating via e-mail with us and for tracking customer information. You must have sufficient computer skills to be able to operate your Computer System and to access e-mail and the Internet. You must have access to the Internet and maintain an email account that allows us to communicate with you on a regular basis. If available in your area, you must have high-speed Internet access. You must check your email account at least once every day. If we determine that you require additional computer training, you must take and pay for, at your own expense, a computer training course at a local computer training school. You must complete this training within 90 days of the day we advise you of this requirement, and you must present us with a certificate acceptable to us to show that you passed the course.

We estimate the cost of purchasing the Computer System, a smartphone and subscription to a telephony system and obtain internet access for the first three months of operation will range from $1,500 to $2,500, if you do not already have a Computer System or smartphone that can be used in your Lawn Care Business. You must purchase QuickBooks Online from us at a cost of $74.50 per month.

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 32–38)