What is the Canopy Lawn Care franchisee's obligation regarding credit card processing compliance?
Canopy_Lawn_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
You are required to use the credit card processing service we approve. Since you accept credit cards as a method of payment, you must comply with payment card infrastructure ("PCI") industry and government requirements. PCI security standards are technical and operational requirements designed to protect cardholder data. The standards apply to all organizations that store, process, or transmit cardholder data and cover technical and operational payment system components involving cardholder data. Notwithstanding the credit card processing requirement, we do not represent, nor certify to you or your customers that the credit card processing service approved or provided by us or an affiliate is compliant, whether or not certified as compliant, with PCI Data Security Standards. Your credit card processing provider should assist you with this compliance.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 26–29)
What This Means (2025 FDD)
According to Canopy Lawn Care's 2025 Franchise Disclosure Document, franchisees are required to use the credit card processing service that Canopy Lawn Care approves. Since franchisees accept credit cards as a method of payment, they must comply with Payment Card Infrastructure (PCI) industry and government requirements. PCI security standards are technical and operational requirements designed to protect cardholder data. These standards apply to all organizations that store, process, or transmit cardholder data and cover technical and operational payment system components involving cardholder data.
Even though Canopy Lawn Care requires the use of an approved credit card processing service, Canopy Lawn Care does not represent or certify that the approved service is compliant with PCI Data Security Standards. It is the franchisee's responsibility to ensure compliance with these standards.
To ensure compliance, Canopy Lawn Care states that the franchisee's credit card processing provider should assist them with maintaining PCI compliance. This means that franchisees should actively work with their chosen provider to implement and maintain the necessary security measures to protect cardholder data and meet industry standards.