What criteria does Canopy Lawn Care use to define 'National Accounts'?

According to Canopy Lawn Care's 2025 Franchise Disclosure Document, the company defines 'National Accounts' based on specific criteria related to billing and the number and location of customer sites. Specifically, Canopy Lawn Care considers customers or accounts as 'National Accounts' if the franchisor designates them as desiring central billing accounts. Alternatively, accounts with at least twenty locations, where these locations span across multiple franchised or company-owned territories or markets, also qualify as National Accounts.

This definition has several implications for prospective Canopy Lawn Care franchisees. First, the franchisor retains the discretion to designate accounts as National Accounts, potentially impacting the franchisee's ability to directly service or bill these accounts. Second, franchisees may encounter situations where they service locations that are part of a larger National Account, requiring coordination with the franchisor or other franchisees.

The existence of National Accounts can affect a franchisee's revenue potential and operational responsibilities. While franchisees may benefit from the brand recognition and established relationships associated with National Accounts, they may also face restrictions on their ability to directly manage or profit from these accounts. It is important for prospective franchisees to understand how National Accounts are managed within the Canopy Lawn Care system and how they might impact their business operations and financial performance.