Who must attend and successfully complete all initial training programs for a Canopy Lawn Care franchise?

According to Canopy Lawn Care's 2025 Franchise Disclosure Document, either the franchisee or the franchisee's Designated Business Manager must attend and successfully complete all initial training programs before opening the business. If the franchisee is an entity, they must designate a person to manage the business, and this person can attend the training in place of the franchisee.

The initial training program is provided by Canopy Lawn Care within 90 days of the mutual execution of the franchise agreement. The training will be held in Richmond, Virginia; Raleigh, North Carolina; or another location designated by the franchisor. The training may include discussions of the Canopy Lawn Care system, techniques, procedures, basic agronomics, methods of operation, advertising, sales techniques, promotional ideas, marketing plans, customer relations, information technology systems, instructions on quality standards, administrative practices and procedures, safety practices, accounting practices, and practical experience in the operation of a lawn care business.

There is no fee for the initial training programs themselves. However, the franchisee is responsible for all travel, meals, personal expenses, and living expenses incurred by themselves, the Designated Business Manager, and any additional persons who participate in the initial training program. Canopy Lawn Care may also require that the franchisee or the Designated Business Manager attend supplemental and refresher training programs, for which Canopy Lawn Care may charge a reasonable fee, in addition to travel and living expenses.