Under what conditions might Canine Dimensions provide on-site operational assistance?
Canine_Dimensions Franchise · 2025 FDDAnswer from 2025 FDD Document
Post-Opening Optional Assistance. During the operation of your Franchised Business, we may:
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- Provide, at your expense, on-site operational assistance for a minimum of two days within 24 months of your opening if in our sole judgment additional on-site assistance is required. You must pay us our then-current training fee (currently $350 per day), plus our costs of transportation, lodging and meals for this assistance (Franchise Agreement – Section 3.2).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 19–23)
What This Means (2025 FDD)
According to Canine Dimensions' 2025 Franchise Disclosure Document, on-site operational assistance may be provided under specific circumstances after the franchise opens. Specifically, Canine Dimensions may offer on-site support if, in their judgment, it is deemed necessary. This assistance is optional and comes at the franchisee's expense.
If Canine Dimensions determines that on-site assistance is required, it will be for a minimum of two days within the first 24 months of operation. The franchisee is responsible for covering Canine Dimensions' then-current training fee, which is currently $350 per day, as well as the costs of transportation, lodging, and meals for the trainer providing the assistance.
This arrangement is fairly typical in franchising, where franchisors provide initial training and ongoing support, but may charge additional fees for extensive or on-site help. It is important for prospective Canine Dimensions franchisees to factor in these potential costs when budgeting for their franchise and to maintain open communication with Canine Dimensions regarding any operational challenges they may be facing.