Is the Canine Dimensions training and Protected Territory fee refundable, and under what circumstances?

According to Canine Dimensions's 2025 Franchise Disclosure Document, the training and Protected Territory fee is generally not refundable. The document states that this fee, which amounts to $12,500, covers the initial training program for two people and the identification of the franchisee's Protected Territory. This fee is also required when purchasing a franchise from an existing Canine Dimensions franchisee.

The FDD explicitly states that the $12,500 training and Protected Territory fee is "not refundable under any circumstances." This means that regardless of whether the franchisee completes the training, successfully establishes their business, or if the Franchise Agreement is terminated for any reason (except for the specific refund condition tied to the Initial Franchise Fee), this particular fee will not be returned to the franchisee.

Prospective franchisees should be aware of this non-refundable policy and factor it into their financial planning. It is crucial to carefully consider the investment and the potential risks involved, as this fee will not be recouped even if the business does not proceed as planned. This policy is not uncommon in the franchise industry, as initial fees often cover the franchisor's upfront costs in setting up the franchisee.