Is the Canine Dimensions training and Protected Territory fee refundable?
Canine_Dimensions Franchise · 2025 FDDAnswer from 2025 FDD Document
You must also pay to us a training and Protected Territory fee of $12,500 for the initial training program and the identification of your Protected Territory to bring a total of two (2) people to training. You must also pay this fee if you are purchasing a franchise from an existing franchisee of ours. This fee is mandatory and is not refundable under any circumstances.
Source: Item 5 — INITIAL FEES (FDD pages 9–10)
What This Means (2025 FDD)
According to Canine Dimensions' 2025 Franchise Disclosure Document, the training and Protected Territory fee is $12,500. This fee covers the initial training program for two people and the identification of the franchisee's Protected Territory. The FDD states explicitly that this fee is mandatory and is not refundable under any circumstances.
This non-refundable policy means that once a prospective Canine Dimensions franchisee pays the $12,500 fee, they cannot get it back, regardless of whether they proceed with the franchise or not. This is a crucial point for potential franchisees to consider, as it represents a significant upfront investment that is at risk.
In contrast, the initial franchise fee of $45,000 is refundable under a specific condition: if the franchisee does not satisfactorily complete the initial training program, Canine Dimensions will terminate the Franchise Agreement and refund the initial franchise fee, less reasonable expenses. However, this refund does not apply to the training and Protected Territory fee, or the fees for marketing and training materials or inventory for resale. Therefore, prospective franchisees should carefully evaluate their ability to complete the training program successfully and their overall commitment to the Canine Dimensions franchise before paying any non-refundable fees.