Can Canine Dimensions retest the product of an approved supplier?
Canine_Dimensions Franchise · 2025 FDDAnswer from 2025 FDD Document
You will be required to pay our costs of testing. If the supplier proposed by you meets our criteria, we will permit you to contract with that approved supplier. We reserve the right to re-inspect the facilities and to retest the product of any approved supplier and to revoke any approval if the supplier fails to continue to meet our high standards. Our approval will be revoked if we determine, in our reasonable discretion, that an approved supplier has not continued to meet our standards. In that case, we will inform you in writing of our decision to revoke our approval, and you will be required to cease contracting with that supplier immediately after your receipt of our notice of revocation. Other than our costs of testing (which will not be less than $250), we do not charge a fee for approval.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 14–17)
What This Means (2025 FDD)
According to Canine Dimensions' 2025 Franchise Disclosure Document, Canine Dimensions retains the right to re-inspect facilities and retest the products of any approved supplier. This is to ensure that the supplier continues to meet Canine Dimensions' standards. If a supplier fails to maintain these standards, Canine Dimensions can revoke the approval.
If Canine Dimensions decides to revoke approval, they will inform the franchisee in writing. Upon receiving this notice, the franchisee must immediately cease contracting with the supplier. The franchisee is responsible for covering the costs associated with testing, with a minimum charge of $250. Besides the testing costs, Canine Dimensions does not charge a fee for the initial supplier approval.
This policy ensures that Canine Dimensions maintains consistent quality and standards across all its franchises. It also means that franchisees must be prepared to switch suppliers if Canine Dimensions revokes approval from a previously approved source. While Canine Dimensions does not disclose the specific criteria for selecting approved suppliers to franchisees or suppliers, general factors include product quality, delivery reliability, service standards, financial capability, customer relations, and the supplier's willingness to provide benefits to Canine Dimensions.