What is the purpose of the toll-free number managed by Canine Dimensions?
Canine_Dimensions Franchise · 2025 FDDAnswer from 2025 FDD Document
Post-Opening Obligations. During the operation of your Franchised Business, we will:
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- Manage a toll-free number for the System, which will be used to refer business inquiries to you. You must pay us an annual fee (currently $150) for maintenance of this toll-free number. (Franchise Agreement – Section 5.6)
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 19–23)
What This Means (2025 FDD)
According to Canine Dimensions's 2025 Franchise Disclosure Document, the toll-free number managed by the company is used to refer business inquiries to franchisees. As a Canine Dimensions franchisee, you will pay an annual fee of $150 for the maintenance of this toll-free number.
This service is part of Canine Dimensions's post-opening obligations to its franchisees. By managing a toll-free number, Canine Dimensions aims to centralize initial customer contacts and distribute them among franchisees, potentially increasing lead generation for individual franchise locations.
The fee for the toll-free number is a recurring annual expense that franchisees should factor into their operating costs. While the FDD specifies that the toll-free number will be used to refer business inquiries, franchisees may want to ask Canine Dimensions for data on the volume and conversion rate of leads generated through this service to assess its value.