Who pays for the on-site operational assistance provided by Canine Dimensions?
Canine_Dimensions Franchise · 2025 FDDAnswer from 2025 FDD Document
Post-Opening Optional Assistance. During the operation of your Franchised Business, we may:
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- Provide, at your expense, on-site operational assistance for a minimum of two days within 24 months of your opening if in our sole judgment additional on-site assistance is required. You must pay us our then-current training fee (currently $350 per day), plus our costs of transportation, lodging and meals for this assistance (Franchise Agreement – Section 3.2).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 19–23)
What This Means (2025 FDD)
According to Canine Dimensions' 2025 Franchise Disclosure Document, franchisees are responsible for covering the costs of on-site operational assistance under certain circumstances. Specifically, if Canine Dimensions determines that a franchisee requires additional on-site support within 24 months of opening, the franchisee must bear the expense.
The franchisee is obligated to pay Canine Dimensions' then-current training fee, which is currently $350 per day, for each trainer providing assistance. Additionally, the franchisee must reimburse Canine Dimensions for the trainers' costs related to transportation, lodging, and meals incurred during the on-site visit.
This arrangement is fairly standard in the franchise industry, where franchisees often cover the costs of additional support or training beyond the initial setup. It is important for prospective Canine Dimensions franchisees to factor in these potential expenses when budgeting for their business, as unforeseen operational challenges could lead to additional costs for on-site assistance.