Can Canine Dimensions modify the policies and procedures in the Manual at any time?
Canine_Dimensions Franchise · 2025 FDDAnswer from 2025 FDD Document
Manual.
We will loan you one copy of the Manual after you sign the Franchise Agreement. The "Manual" may consist of one or more written manuals or operational directives. You must comply with all policies and procedures in the Manual. We may modify them at any time. The total number of pages is 117. The number of pages devoted to each topic is reflected in the Table of Contents. We will notify you if there are any changes made to the policies or procedures so that you can comply. Updates and additions to the Manual, along with ongoing training memorandum, are provided periodically via email and are maintained in an online database to which you will have access. We disclose the Table of Contents to the Manual as Exhibit H to this Franchise Disclosure Document. (Franchise Agreement, Articles 3 and 8).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 19–23)
What This Means (2025 FDD)
According to Canine Dimensions' 2025 Franchise Disclosure Document, Canine Dimensions has the right to modify the policies and procedures outlined in its Manual at any time. The Manual may consist of one or more written manuals or operational directives. Franchisees must comply with all policies and procedures detailed in the Manual.
Canine Dimensions will notify franchisees of any changes made to the policies or procedures in the Manual so that franchisees can remain compliant. Updates and additions to the Manual, along with ongoing training memorandum, are provided periodically via email and are maintained in an online database to which franchisees will have access. The Table of Contents to the Manual is disclosed as Exhibit H to the Franchise Disclosure Document.
This means that as a Canine Dimensions franchisee, you must stay informed of any changes to the Manual and adapt your business practices accordingly. While Canine Dimensions commits to notifying franchisees of changes, it is the franchisee's responsibility to implement those changes and ensure ongoing compliance. The online database and email updates are the primary channels for receiving this information.