Will Canine Dimensions make additional training programs available after opening?

Post-Opening Obligations. During the operation of your Franchised Business, we will:

• 1. Make available to you additional training programs (Franchise Agreement –Section 6).
• 1. Make a representative reasonably available to speak with you by telephone during normal business hours. (Franchise Agreement – Section 3)
• 1. Provide guidance and assistance in the operation of your Franchised Business. Such guidance may be provided in the form of email correspondence, field visits and periodic telephone or written communications, and will cover topics such as products or services to be offered to customers; improvements and developments in your Franchised Business; pricing; administrative, bookkeeping, accounting and inventory control procedures; and operating problems encountered by you. (Franchise Agreement – Section 3)
• 1. Conduct Internet advertising for franchisees who choose to participate in our Internet Advertising Fund. We describe the Internet Advertising Fund later in this Item. (Franchise Agreement – Section 11.3)
• 1. Operate an Internet website for the System. We will design and post a page on the website advertising your Franchised Business. (Franchise Agreement – Section 11.1.4).
• 1. Manage a toll-free number for the System, which will be used to refer business inquiries to you. You must pay us an annual fee (currently $150) for maintenance of this toll-free number. (Franchise Agreement – Section 5.6)

Post-Opening Optional Assistance. During the operation of your Franchised Business, we may:

• 1. Provide, at your expense, on-site operational assistance for a minimum of two days within 24 months of your opening if in our sole judgment additional on-site assistance is required. You must pay us our then-current training fee (currently $350 per day), plus our costs of transportation, lodging and meals for this assistance (Franchise Agreement – Section 3.2).
• 1. Hold webinars and/or one annual conference at a location of our choosing. We will discuss sales techniques, new product developments, new training techniques, new service suggestions, performance standards, advertising and promotional programs. You must pay our reasonable annual conference fee, which is currently $595 for up to two of your representatives, and you must pay your travel and living expenses. Your attendance at these webinars and conferences is mandatory. (Franchise Agreement – Section 6.2)

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 19–23)