If Canine Dimensions debits an amount greater than the royalty owed, how is the excess handled?
Canine_Dimensions Franchise · 2025 FDDAnswer from 2025 FDD Document
If the Royalty we debit is greater than the Royalty you actually owe us, we will credit the excess against the amount we otherwise would debit from your account during the following week.
Source: Item 6 — OTHER FEES (FDD pages 10–13)
What This Means (2025 FDD)
According to Canine Dimensions's 2025 Franchise Disclosure Document, if the royalty amount debited from a franchisee's account is greater than the royalty actually owed, Canine Dimensions will credit the excess amount against the amount they would otherwise debit from the franchisee's account during the following week.
This means that if Canine Dimensions mistakenly takes too much in royalty fees one week, the franchisee will see a reduction in the amount debited the following week to correct the overcharge. This is a fairly standard practice to ensure franchisees are not overpaying royalties and to reconcile any discrepancies in a timely manner.
It is important for a prospective Canine Dimensions franchisee to carefully review their weekly royalty statements to ensure that the debited amounts are accurate. If an overcharge occurs, the franchisee should verify that the credit is applied to the following week's debit. Maintaining accurate records and promptly addressing any discrepancies with Canine Dimensions can help avoid potential financial issues.